Fujairah e-Government

Inspired by the Vision and leadership of His Highness Hamad bin Mohammed Al Sharqi Member of the Supreme Council and Ruler of Fujairah, the e-Government Department of Fujairah was established with His Highness Sheikh Mohammed bin Hamad bin Saif Al Sharqi as Director.

The Vision

A fully Integrated and Efficient Government of Fujairah using State-of-the-Art Information Technology to provide the Highest Quality of Services

The Goal

Ensure the Sustained Development and Prosperity of the people and the Emirate of Fujairah

Objectives & Approach

Process Re-engineering

Re-specify end-to-end Process for each Service to:

· Optimize Work-Flow Efficiency

· Enhance Orientation to Customer-Needs

· Increase User-Friendliness for staff

· Facilitate Process Control by Management

Web-Site with Links to departments providing

Information on Opportunities / Services

Information on Procedures and Regulations

Downloadable Forms

e-mail address for each Area of Service.

e-Government across the Internet for Applications, Inspections, Tests etc.

e-Processing Online over the Internet

e-forms

e-status tracking

e-Payments with security over the Internet

e-images of documents

e-issue of Licenses / Certificates / Permits

Paperless Workflow: Intranet

Implement intra-departmental work-flows

Create an Intranet for the Government of Fujairah

Share data between departments: parts of several databases or One Central database

Implement inter-departmental work-flows

Paperless Workflow: Extranet

Link intranet to network of Federal Government

Set-up the interface across the gateway

Implement work-flow between departments of Local Government and Ministries of Federal Government.